Field Force Connect is CRM in service sector suit the business process of service industry CRM. Enabling Field Officers, Delivery personnel, Managers and the company benefit with Sales order placements, product movement identification, delivery confirmation.
WHY SERVICES ASSOCIATED
Demand for consumer services has remained consistent over the years as consumers look to add convenience and the newest technology solutions to their lives. Thus, it has become very important to give yourself an edge over your competition, regardless of the service industry sector you are into. Artificial Intelligence based CRM in service sector caters by improving customer relationship with automated response to user queries.
KEY CHALLENGES FOR SERVICES INDUSTRIES
Managing Leads
Performance Tracking
Paperless form
Scheduling appointment
HOW FIELD FORCE CONNECT CAN HELP
- FFC eliminates the use of paperwork completely
- Assign and manage leads easily from wherever you are present
- Create visit forms and dynamic forms to manage and submit reports and also generate feedback from the customers after any service
- FFC also lets you monitor the performance of your sales force on a daily basis
- It can make marketing efforts more effective as FFC lets you create reports using lead report management highlighting customer data points, engagement channels, product purchasing trends and more.
- With this information in hand, marketing teams can discover new engagement opportunities and deliver insightful, personalized, marketing journeys for every customer.